LEGAL
Privacy policy
This policy explains what data PrizeSkout collects, how we use it, and the choices you have. We aim to be specific and avoid legalese where possible.
1. Who we are
PrizeSkout is a commerce intelligence platform operated from Doha, Qatar. When this policy says "we", "us", or "our", it means PrizeSkout. When it says "you" or "your", it means the person or business using our service.
2. What we collect
Account information
When you sign up we collect your name, work email, company name, and the password you choose. If you upgrade to a paid plan we also process billing details through our payment processor.
Product data
To run the platform we process the catalog, pricing, inventory, and sales data you choose to share with PrizeSkout, plus competitor data we collect on your behalf.
Usage data
We collect basic usage telemetry, pages viewed, features used, errors encountered - to improve the product. This data is aggregated and never tied back to a competitor or a customer of yours.
3. How we use your data
- To provide the service you signed up for.
- To send important account and billing notifications.
- To compute anonymized benchmarks across the network.
- To investigate abuse, fraud, and security incidents.
- To comply with legal obligations.
4. What we never do
We never sell your data. We never share your internal sales, margins, or inventory with other clients. We never give competitors visibility into your numbers. Benchmarks are computed only from anonymized, aggregated inputs.
5. How we protect your data
Data is encrypted in transit and at rest. Access is restricted to staff who need it to operate the service. We log access and review audit trails regularly. Vendors with access to client data are reviewed and bound by contract.
6. Your choices
- You can request a copy of your data at any time.
- You can delete your account, which removes your data within 30 days.
- You can opt out of marketing emails from any email we send.
7. Contact
Questions about this policy? Email privacy@prizeskout.com and we will get back to you within one business day.